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Contact

Send us an enquiry

Use the form below to send us your enquiry online.

Is the enquiry about a property?

Details of the property location

Enter the 4-digit postcode of the property
For example 123 Sample Street

Personal information

If you don't have a mobile, you can enter a landline
Tell us about your enquiry. Provide as much detail as you can

Document upload

You can attach a maximum of 3 documents.

  • Each document must not exceed 5MB.

  • File formats must be pdf, Word doc, jpg, or png.

Maximum 3 files.
5 MB limit.
Allowed types: pdf, doc, docx, jpg, jpeg, png.

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Report a fault

For all emergencies, call 13 44 99 (24/7).

If it's not an emergency, you can report a fault or check our outage maps for known and upcoming interruptions.

Report a fault

Customer service

We’re here to help. Our customer service team is available Monday to Friday 8:30am-5pm: