Melbourne city aerial view

Reports, strategies and plans

Here you’ll find a collection of Greater Western Water’s reports, strategies and plans.

Strategies and plans

GWW Corporate Plan 2020-21 (PDF, 2.51MB)

Community Engagement Framework (PDF, 6.35MB)

Reports

GWW Customer Outcomes Performance Report 2020-21 (PDF, 766KB)

GWW Customer Outcomes Performance Report 2021-22 (PDF, 95KB) - mid-year outcomes

City West Water Annual Report 2020-21 (PDF, 3.5MB)

Western Water Annual Report 2020-21 (PDF, 4.7MB)

Melbourne's Water Outlook 2022 (PDF, 3.11MB)

Find other historical reports for City West Water and Western Water.

Quarterly newsletter

Residential customer newsletter - April - June 2022

Business customer newsletter - April - June 2022